Privacy policy

1. General Information

This Privacy Policy explains how Dashix collects, uses, stores, and protects your personal information when you visit our website or make a purchase.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Dashix is committed to safeguarding your privacy and ensuring that your data is handled responsibly and securely.

2. Store Information

Dashix

Address: 18305 Bonney Lake Blvd E, Bonney Lake, WA 98391, United States
Phone: +1 505-676-1260
Email: support@dashix.com

If you have any questions regarding this Privacy Policy, please contact us.

3. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Order history and transaction details
  • IP address, device information, and browser type
  • Website usage and interaction data

This information is collected only when necessary to provide our services effectively.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To communicate order updates and confirmations
  • To provide customer support
  • To improve website functionality and user experience
  • To detect and prevent fraud or unauthorized activity
  • To comply with legal obligations

We ensure that your data is used only for legitimate business purposes.

5. Sharing of Information

We may share your personal data with trusted third parties, including:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting services (such as Shopify)
  • Analytics and performance tracking tools

These third parties are only given access to the information required to perform their services.

Dashix does not sell, rent, or trade your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website performance
  • Store user preferences
  • Improve our services

You can disable cookies in your browser settings, though some features of the website may not function properly.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted.

8. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, or misuse.

However, no online system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise these rights, contact us at support@dashix.com.

10. Third-Party Links

Our website may include links to third-party websites.

Dashix is not responsible for the content or privacy practices of those external sites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page and will take effect immediately.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Dashix

📍 18305 Bonney Lake Blvd E, Bonney Lake, WA 98391, United States
📞 +1 505-676-1260
📧 support@dashix.com